Cookies Policy | Luckywins Casino

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected preferences and support certain functions during a visit or on a later visit. Cookies do not normally identify you by name on their own, although information collected through cookies may be linked with other information where permitted.

Luckywins Casino may also use similar technologies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this Cookies Policy refers to all of these technologies as cookies. The cookies and technologies used may change over time as our website, services and security requirements develop.

Some cookies are placed directly by Luckywins Casino. Other cookies may be placed by service providers or other third parties that support website operations, security, analytics, advertising or other services. Third-party cookies may be subject to the privacy policies of the relevant third parties.

How long cookies remain

A session cookie is generally deleted when you close your browser or end your session. A persistent cookie may remain on your device for a longer period or until it is deleted manually or reaches its expiry. The length of time a cookie remains depends on its purpose and the settings associated with it.

Types of cookies we may use

The cookies used on the Luckywins Casino website may be grouped into the following categories. A particular cookie may have more than one function, and the categories may be updated when our website or services change.

Strictly necessary cookies

These cookies support the basic operation, security and accessibility of the website. They may help maintain a secure session, remember information required to move between pages, protect forms, detect unusual activity and support account or transaction-related functions. Without these cookies, some parts of the website may not operate correctly.

Functional and preference cookies

These cookies allow the website to remember choices you make and provide a more consistent experience. They may remember preferences such as language, display settings, selected options or whether certain notices have been viewed. If you remove or reject these cookies, you may need to set your preferences again during a later visit.

Analytics and performance cookies

These cookies help us understand how visitors use the website. They may collect information such as pages viewed, links selected, approximate location, device type, browser information, visit duration and general navigation patterns. This information can help us identify technical issues, monitor performance and improve the design and content of the website.

Advertising and marketing cookies

Where used, these cookies may help measure the effectiveness of campaigns, limit repeated advertisements, understand interactions with promotional content and provide advertising that is more relevant to a user or audience. They may be set by Luckywins Casino or by advertising and marketing service providers acting on our behalf or independently.

Security, fraud prevention and responsible service support

Cookies and similar technologies may be used to help protect accounts and services, identify suspicious activity, support verification processes and reduce the risk of fraud, misuse or unauthorised access. These technologies may also assist with measures designed to support safe and responsible participation in online gambling.

Why we use cookies

Depending on the website feature being used, cookies may be used to perform several purposes. These purposes can include enabling secure log-in and account functions, remembering selections, supporting payments or other account processes, maintaining the stability of the website and making pages load correctly.

To keep the website and online services functioning as intended.
To maintain security and help prevent fraud, abuse and unauthorised access.
To remember preferences and improve the convenience of future visits.
To understand website use and identify opportunities to improve content, performance and navigation.
To measure the reach and effectiveness of communications and promotional activity.
To support responsible gambling information and safer-use features where those features are available.
To meet legal, regulatory, compliance and record-keeping requirements where applicable.

Information collected through cookies may be combined with information you provide directly, such as when you create or use an account, where this is permitted and necessary for the relevant purpose. We handle personal information in accordance with our Privacy Policy and applicable privacy requirements.

Cookies do not change the terms that apply to your account or determine whether a transaction, wager, withdrawal or other request is accepted. Those matters are governed by the relevant website terms, account conditions and applicable requirements.

Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to review categories of cookies and choose whether to accept or reject cookies that are not strictly necessary. Your choices may be stored in a cookie so that the preference notice does not appear repeatedly.

You can also manage cookies through the settings in your web browser or device. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before a cookie is stored, or to reject certain types of cookies automatically.

What happens if you disable cookies

Disabling or deleting cookies may affect the way the website works. You may be unable to use some account, security, navigation or interactive features, and preferences may not be remembered. Rejecting analytics or marketing cookies should not normally prevent access to basic website content, but some functionality may depend on cookies that are not strictly necessary.

Browser controls generally apply to the browser or device on which they are set. If you use more than one browser or device, you may need to update your preferences in each one. Deleting cookies may also remove saved preferences, which means that a cookie notice or preference request may be shown again.

Third-party controls

Some third parties may provide their own tools to manage analytics, advertising or other technologies. If you interact with a third-party service or follow a link to an external website, that third party may collect information under its own terms and privacy policy. We recommend reviewing the relevant third-party information before using those services.

Updates and further information

We may update this Cookies Policy from time to time to reflect changes to our website, services, technology, business practices or legal obligations. The updated version will be made available on this page, together with an updated date where appropriate. Your continued use of the website after an update may be subject to the revised policy.

The cookies used may vary between different pages, services, devices and stages of your interaction with Luckywins Casino. A cookie preference tool, where available, may provide more detailed information about the cookies active at a particular time. The names, purposes and providers of cookies may also change as technology and website functionality develop.

If you have questions about this Cookies Policy, your cookie choices or the way personal information is handled, please use the available customer support or privacy contact channel shown on the Luckywins Casino website. Do not include unnecessary account or sensitive personal information when making an enquiry.

By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to any choices available to you and any requirements that apply to the collection and use of information.